Terms & conditions
Clear details, from the start.
Please review these conditions before booking your photography session. If you have any questions, we can discuss them before you reserve.
Booking and payment
A 50% deposit is required to reserve your session. The remaining balance must be paid before the session begins and may be paid on the day.
The deposit is non-refundable.
Payments can be made through PayPal, bank transfer, card deposit, or cash.
Rescheduling
If your session cannot take place on the agreed date, it may be rescheduled within a maximum of 15 days, subject to availability.
If the session does not take place and is not rescheduled within that period, the deposit will be forfeited.
Locations and additional services
Sessions can take place at the available apartments in Polanco or Roma, Mexico City, subject to availability.
If you prefer another location, we can discuss the arrangements and adjust the cost accordingly.
Services and extras outside your package are charged separately. Requested extras must be paid for when confirmed.
Selecting your photographs
Within seven days after your session, you will receive a link to select the photographs to be edited, according to your package.
Each package includes a specified number of edited photographs.
Additional edited photographs cost MXN $250 each, or MXN $200 each when purchasing ten or more.
Delivery
Edited digital photographs will be delivered within 15 business days after you submit your selection.
Express delivery within five business days is available for an additional 25%.
Only the material specified in your package will be delivered. Unedited photographs and RAW files are not included.
Prints
Print delivery depends on the laboratory’s production schedule. The usual timeframe is two to three weeks, depending on the season and workload.
Your privacy
Your photographs will not be published without your authorization. You decide whether you would like to share them.
For information about how personal data is handled, please read the Privacy notice.
Session agreement
A contract will be shared before your session and must be signed to formalize the booking.
Prices and currency
All prices are in Mexican pesos (MXN) and exclude VAT. Under the currently published booking conditions, VAT is added when an invoice is requested.